Returns & Exchanges
At Omni, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your fit isn't perfect, we are committed to making the exchange process as effortless as your style.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and attach the pre-paid shipping label provided via email.
Drop Off Locally
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of starting your request.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund or ship your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing